Ultimately, what's “fast” is relative to each household and its internet demands. The more people and devices you have connected to the internet and the heavier the use (lots of online gaming, streaming TV in HD, working from home, etc.), the more speed you’ll want to have. For some, download speeds of 25Mbps may be plenty fast, but many will prefer speeds of at least 100Mbps.
How many members of your household use the internet?
In 2015, the Federal Communications Commission identified high-speed internet, or broadband, as speeds above 25Mbps down and 3Mbps up. I wouldn't consider that threshold fast by any means, and the FCC has since raised those speeds to 100Mbps down and 20Mbps up.
Interestingly, most of what we use the internet for doesn’t require a lot of speed. Even streaming in 4K, arguably the most demanding internet task in most households, only calls for speeds of 35 to 50Mbps. For other activities, including online gaming, browsing social media and taking a video call, 10Mbps or below will often suffice.
A plan with speeds of 50Mbps should cover it all, right? Not quite. When you connect multiple devices, especially over Wi-Fi, those devices will compete with each other for available bandwidth.
If you want to stream on at least one TV while five or so other devices are also connected to your network, I’d recommend starting with speeds of at least 100Mbps. Now, if you anticipate streaming on multiple TVs at once and adding eight to 10 devices (with smart speakers, phones, tablets, cameras, smartwatches and so on, the tally can add up quickly), speeds of at least 200Mbps will suit you better.
Keep in mind that a provider’s advertised speed will not necessarily reflect the actual speeds you get in your home. Lots of things, like using Wi-Fi and distance from the router, the number of connected devices, interference from other networks and even the time of day can lower the speeds going to any particular device. To counter the speed loss, I’d recommend an internet plan with advertised speeds double the actual speeds you want in your home.
For more help identifying your speed need, check out our guide to finding the right internet speed.
Shopping for high-speed internet isn’t gigabit or bust. Many providers offer a few high-speed plans to choose from. Here are a few tips to help you get the best bang for your buck.
Know your speed needs, or at least have an idea of what speed will meet your household demands. If you know 100Mbps probably won’t be fast enough, go ahead and pass on anything below that, regardless of how tempting the low pricing is. Similarly, if you’re confident 200Mbps will satisfy your needs, you can rule out the pricey gigabit and above plans.
Consider providers with no contracts or promotional rates. A provider shouldn’t penalize you for wanting to change your speeds, but if you’re under a contract, switching plans could be a hassle. Even if you’re not in a contract, changing plans could disqualify you from getting lower promotional rates.
The best way to avoid these potential hurdles is to select an ISP with no contracts or promo rates. That way, if you want to switch speeds at any time, you won’t be penalized for it.
Start low, then upgrade if needed. Unless there’s the threat of being locked into a contract, I’d recommend starting with the lowest speed tier that you think will meet your needs. Try it out for a couple of months, then if you notice your shows are buffering, online games are lagging or your social media feed is slow to load, you’ll know it’s time to upgrade to a faster speed.
Don’t neglect your Wi-Fi equipment. A 500Mbps connection can feel a lot slower if your router isn’t up to the task of sending a strong signal throughout your home. When you’ve got a high-speed connection but aren’t getting the speeds or consistency you expect, it may be worth upgrading to a mesh router system or adding Wi-Fi extenders.
If you rent equipment from your provider, ask for an upgrade. They may give you a better device for no extra charge.
Contrary to many of the other products and services tested at CNET, there’s no reliable, repeatable way to test internet providers in a controlled environment. Instead, we perform frequent, in-depth evaluations of each provider to develop our reviews and recommendations.
We evaluate each ISP based on three categories: Speed, Value and Customer Care.
Speed includes not only the provider’s fastest download speeds but also the variety of speed tiers, upload speeds, reliability and other factors.
Value focuses on price primarily, but also takes into account anything else that can affect upfront and ongoing costs such as equipment fees, installation costs, data caps, price increases and any signup bonus offers.
Customer Care covers pretty much everything else, from contract requirements to expansion efforts, customer satisfaction scores, BBB ratings and even consideration for what people have to say about the ISP on Reddit.
Equipped with an understanding of everything a customer would need to know about an ISP to make an informed decision, we’re able to identify the providers and plans that stand out in a particular category, such as “best high-speed internet.”
Occasionally, no single provider or plan strikes us as “best overall” because each provider is unique in what they have to offer. Such is the case with this page. The argument could be made for each featured high-speed ISP to be the “best overall” for a variety of reasons. Instead of singling out a definitive best overall, I focus on what each provider does best, then leave it to you to decide which makes the most sense for your needs.
For more information about our review process, check out our guide to how CNET reviews internet providers.
These providers, along with regional providers that are too many to list here, also offer high-speed internet plans including gigabit service in select areas. In addition to the best high-speed internet providers listed above, these are certainly worth a look if available in your area.
You likely noticed a trend in our list of the best high-speed providers. Fiber-optic providers will often be your best bet for fast home internet. Cable internet providers such as Xfinity, Spectrum and Mediacom offer decent gigabit plans, but watch out for low upload speeds.
When shopping for any internet service, be sure to compare the average internet speed, pricing and features of all providers in your area to make sure you're getting the best high-speed plan for your home.
What is the fastest internet provider?
Regional provider Ziply Fiber has the fastest speed tier of any major, multistate ISP with symmetrical upload and download speeds of up to 50,000Mbps, or 50Gbps. Xfinity packs plenty of speed as well, offering a 10Mbps plan in select areas. Google Fiber, Quantum Fiber and Optimum are not far behind with an 8Gbps speed tier, and several providers including AT&T Fiber and Frontier Fiber offer up to 5Gbps in select areas.
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What is considered high-speed internet?
The FCC defines broadband, or high-speed internet, as a connection with download speeds of 100Mbps and upload speeds of 20Mbps. That threshold, established in 2015 as 25/3, was updated in 2024.
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Do I really need gigabit speeds?
Probably not, but they’re nice to have. Speeds of 1,000Mbps and higher will support a large household with numerous connected devices, but so will speeds of 500Mbps or possibly even 300Mbps.
The appeal to gigabit service is that it typically doesn’t cost much more than a 300 or 500Mbps plan, and the speeds will all but guarantee you’ll have enough to go around for every connected device.
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Which city has the fastest internet in the US?
According to the most recent Ookla data, Raleigh, North Carolina recorded the fastest median download speeds in Q4 of 2023 at around 290Mbps, followed by Chesapeake, Virginia at 285Mbps. Google Fiber, which has a large presence in the Raleigh area, was noted as the area’s fastest provider with median download speeds of 346Mbps, although AT&T Fiber is a likely contributor to the capital city’s fast speeds, as well.
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Is home internet service getting faster?
Absolutely. Major providers including AT&T Fiber, Frontier Fiber, Google Fiber, Optimum, Verizon Fios, Ziply Fiber and others have released multi-gigabit plans within the last two years. Furthermore, recent FCC data shows that the availability of download speeds of 1,000Mbps or higher increased from 27% of US households as of June 2022 to 33% by the end of the year.
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Source: cnet.com