Cloud networking company Cato Networks Ltd. today announced an expansion of its SASE Cloud Platform with the introduction of Cato Digital Experiencing Monitoring, a new service that allows enterprises to monitor and optimize user experiences across all applications with enhanced visibility and simplified troubleshooting.
Cato DEM offers contextual insight for all user experiences with easy deployment. With the new service, information technology teams gain access to one solution for troubleshooting and planning optimal user experiences for all applications.
Cato Networks argues that existing solutions are inadequate for modern needs, as they only address user experiences for internet-based applications while neglecting private ones. Additionally, Cato claims that existing solutions lack accurate insights from real user data and are difficult to deploy, often requiring complex IT integrations.
Cato DEM addresses these issues by providing visibility into both private and internet-based applications, all while leveraging real user and synthetic data for accurate insights. The service simplifies deployment with an integration process that allows IT teams to troubleshoot and optimize user experiences quickly without the need for complex setups. By continuously monitoring network conditions, Cato DEM also ensures smoother operations and enhances productivity during critical projects like cloud migration and hybrid work.
Key features of the service include visibility that enables IT teams to pinpoint network issues affecting user experiences quickly. With hop-by-hop visibility across the Wi-Fi network, the network edge and the WAN, Cato DEM provides end-to-end insights for all applications.
Another key feature is Proactive Experience Management, where Cato DEM continuously monitors network and device conditions. The feature allows IT teams to anticipate and resolve potential issues before they disrupt user experiences, ensuring smoother operations and improved productivity.
Cato DEM also enhances operational efficiency through the use of artificial intelligence-powered engines to streamline troubleshooting. DEM provides actionable recommendations within Cato XDR, enabling IT teams to prioritize, investigate and remediate user experience problems without switching between tools.
“A true SASE platform must evolve beyond secure connectivity without compromising on the elegance and simplicity that defines SASE,” said co-founder and Chief Executive Shlomo Kramer. “Cato DEM embodies that change, tapping the unsurpassed insight and usability of the Cato SASE Cloud Platform to transform user experiences worldwide.”