The Oklahoma state government is embracing technology through a partnership with Celonis SE, a process mining platform that helps remove bottlenecks and data silos within organizations.
The platform has been a game changer for government bureaucracy, according to Janet Morrow (pictured left), director of risk, assessment and compliance for the Office of Management and Enterprise Services at the State of Oklahoma. With Celonis’ tools, her agency was able to provide a report on whether or not statutes were being used appropriately within 60 days.
Janet Morrow, director of compliance with the State of Oklahoma, talks about automating government processes.
“Prior to us implementing Celonis and utilizing this tool, we got about eight audits done a year with a team of six, and it would be two to three years post-purchase before those audits were complete,” she said. “Now we’re doing it live every day, and it’s automated. We only see the things that cause concern, and then we reach out to those agencies and those buyers to talk through it.”
Morrow spoke with theCUBE Research’s Savannah Peterson and Rob Strechay at Celosphere 24, during an exclusive broadcast on theCUBE, SiliconANGLE Media’s livestreaming studio. They discussed how Celonis has transformed government operations and the importance of removing data silos. (* Disclosure below.)
Deleting data silos and automating audits
Celonis allows government organizations to pool and access their data in one place, eliminating the data silos that often plague government bureaucracy. Most importantly, the State of Oklahoma has been able to replace various independent vendor contracts with one, state-wide contract.
“One of the great parts of this tool for us is … it’s agnostic to whatever platforms we utilize,” Morrow said. “It pulls it into that data lake, and then it puts it in one place to see it across the board. We have dashboards where executive leadership can go and quickly see who their buyers are, how they’re spending, what the spend is by vendor, and it’s right there in one place for them.”
Although government is famously resistant to the changing times, Morrow believes that more states need to adopt Celonis’ technology. Currently, the state is a beta tester for Celonis’ AI tool, Process Copilot.
“Government is not typically technology-driven,” Morrow said. “We have a very forward-thinking governor, and technology is a huge part of that with us. So, you always have trepidation, but at the same time when they start to see the information, they start to lean in. It makes their jobs easier. We’ve gotten messages that it’s the quickest and the most that they’ve ever learned how to do their jobs when they’ve made a mistake.”
Here’s the complete video interview, part of SiliconANGLE’s and theCUBE Research’s coverage of Celosphere 24:
(* Disclosure: TheCUBE is a paid media partner for Celosphere 24. Neither Celonis SE, the sponsor of theCUBE’s event coverage, nor other sponsors have editorial control over content on theCUBE or SiliconANGLE.)