Source: CNET analysis of provider data.
Plan | Starting price | Max download speed | Monthly equipment fee |
---|---|---|---|
Metronet 100 Read full review | $30 | 100Mbps | None, $13 monthly tech fee |
Metronet 500 Read full review | $40 | 500Mbps | None, $13 monthly tech fee |
Spectrum Internet Read full review | $40 | 400Mbps | $7 (optional) |
Brightspeed Internet | $50 | 20-200Mbps | None |
Verizon 5G Home Internet Read full review | $60 ($35 with eligible mobile plans) | 50-300Mbps | None |
T-Mobile Home Internet Read full review | $50 ($30-$50 with eligible mobile plans) | 72-245Mbps | None |
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Source: CNET analysis of provider data.
The best internet deals and the top promotions in Jacksonville depend on what discounts are available during that time. Most deals are short-lived, but we look frequently for the latest offers.
How many members of your household use the internet?
Jacksonville internet providers such as Spectrum may offer lower introductory pricing or other incentives for a limited time. Many providers, including Metronet, Brightspeed and T-Mobile Home Internet run the same standard pricing year-round.
For a more extensive list of deals, check out our guide on the best internet deals.
Plan | Starting price | Max download speed | Max upload speed | Data cap | Connection type |
---|---|---|---|---|---|
Metronet 5 Gbps Read full review | $110 | 5,000Mbps | 5,000Mbps | None | Fiber |
Metronet 2 Gbps Read full review | $90 | 2,000Mbps | 2,000Mbps | None | Fiber |
Metronet 1 Gbps Read full review | $50 | 1,000Mbps | 1,000Mbps | None | Fiber |
Spectrum Internet Gig Read full review | $60 | 1,000Mbps | 35Mbps | None | Cable |
Verizon 5G Home Plus Internet Read full review | $80 ($45 with eligible mobile plans) | 85-1,000Mbps | 50-75Mbps | None | Fixed wireless |
Brightspeed Fiber | $75 | 940Mbps | 940Mbps | None | Fiber |
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Source: CNET analysis of provider data.
Most internet connection plans can now handle basic productivity and communication tasks. If you're looking for an internet plan that can accommodate videoconferencing, streaming video or gaming, you'll have a better experience with a more robust connection. Here's an overview of the recommended minimum download speeds for various applications, according to the Federal Communications Commission. Note that these are only guidelines and that internet speed, service and performance vary by connection type, provider and address.
For more information, refer to our guide on how much internet speed you really need.
Internet service providers are numerous and regional. Unlike the latest smartphone, laptop, router or kitchen tool, it’s impractical to personally test every ISP in a given city. What’s our approach? We start by researching the pricing, availability and speed information drawing on our own historical ISP data, the provider sites and mapping information from the Federal Communications Commission at FCC.gov.
It doesn’t end there. We go to the FCC’s website to check our data and ensure we consider every ISP that provides service in an area. We also input local addresses on provider websites to find specific options for residents. We look at sources, including the American Customer Satisfaction Index and J.D. Power, to evaluate how happy customers are with an ISP’s service. ISP plans and prices are subject to frequent changes; all information provided is accurate as of the time of publication.
Once we have this localized information, we ask three main questions:
The answer to those questions is often layered and complex, but the providers who come closest to “yes” on all three are the ones we recommend. When it comes to selecting the cheapest internet service, we look for the plans with the lowest monthly fee, although we also factor in things like price increases, equipment fees and contracts. Choosing the fastest internet service is relatively straightforward. We look at advertised upload and download speeds and also take into account real-world speed data from sources like Ookla and FCC reports.
To explore our process in more depth, visit our how we test ISPs page.
What is the best internet service provider in Jacksonville?
Spectrum is the best internet service provider in Jacksonville. Along with the best broadband coverage in the area, Spectrum offers a variety of competitively priced plans that include free modem rental, unlimited data and no contract requirements.
Is fiber internet available in Jacksonville?
According to recent FCC data as of June 2024, approximately 53% of Jacksonville residential addresses are serviceable for fiber internet. Serviceability is greatest around the Country Club Hills community, although fiber internet can be found in random neighborhoods throughout the city. Metronet is the largest fiber internet provider in Jacksonville while Brightspeed has a small fiber presence in the area, as well.
What is the cheapest internet provider in Jacksonville?
Metronet has the cheapest internet in Jacksonville with service starting at $30 per month for speeds up to 100Mbps. Although Metronet technically includes equipment at no extra cost, there is an unavoidable $13 monthly “service tech” fee.
Which internet provider in Jacksonville offers the fastest plan?
Metronet offers the fastest internet plan in Jacksonville with speeds up to 5,000Mbps for $110 per month. Considering the speeds you get for the price, that’s easily the best internet deal in Jacksonville. Metronet also offers 2,000Mbps and 1,000Mbps speed tiers starting at $90 and $50 per month, respectively. Spectrum’s fastest plan advertises maximum download speeds of 1,000Mbps (35Mbps upload) starting at $50 monthly.
Source: cnet.com