Source: CNET analysis of provider data.
Your internet speeds, reliability and overall experience don't depend solely on the internet provider you choose. The technology it uses to run service to your home makes a big difference as well.
How many members of your household use the internet?
Fiber internet is the best type of service for most homes, but there's more to choosing a provider and plan than the connection type. Here are some tips to keep in mind when shopping for fiber internet service.
Availability. You won't find fiber internet to be available in nearly as many homes as cable, DSL, satellite or even 5G internet. In fact, only around 40% of US households are wired for fiber-optic internet. Availability is scarce in suburban and rural areas, and can vary from one neighborhood to the next in most cities. It's possible fiber internet is just not available at your home or the address you're moving to.
Speeds. Fiber internet has the fastest upload and download speed potential of any type of internet. Many of the top providers offer speed tiers up to 2,000Mbps (2Gbps), 5Gbps and higher. While the blazing-fast speeds are tempting, they're likely to be faster than your home needs. Check out our guide to finding the right internet speed for help selecting a fiber plan that best meets your needs.
Price. If you're looking for cheap internet, fiber may not be your best option. It's true that fiber internet plans are often the best value, but you may find cheaper options from cable or 5G providers.
A few fiber providers offer plans with starting prices as low as $30 per month, but you're more likely to pay at least $50 per month for fiber internet. Cable internet providers including Cox, Mediacom, Xfinity and others have lower-priced plans in many areas. If you are a T-Mobile Magenta Max or Verizon wireless customer, you could get 5G home internet for the discounted price of $25 to $35 per month.
Bundles. Few fiber providers offer a TV service, meaning you may not be able to bundle internet and TV together with the same provider if you choose a fiber internet service. In the days of streaming and cord-cutting, that may not be a deal-breaker for you, but it's something to keep in mind when shopping for both services.
Testing an internet provider the same way CNET tests other products and services is, at best, impractical. Instead, we rely on extensive research of each provider to develop our reviews and recommendations.
When comparing fiber internet providers, availability, speeds and overall value are at the center of our evaluations. We also examine added fees, data caps, contract requirements, customer satisfaction reports and other factors that could affect your quality of service or customer experience.
We refer to the Federal Communications Commission at FCC.gov for availability data and the type of network a provider uses. We then research a provider's speeds, pricing and service terms through a variety of channels such as the provider's website and our own historical data. When possible, we contact the provider directly to confirm pricing and speed details.
Finally, to develop a more well-rounded perspective of the provider, we consider customer satisfaction reports from the American Customer Satisfaction Index and J.D. Power, as well as customer reviews and complaints from sources such as the Better Business Bureau, downdetector.com and even Reddit.
Before writing our reviews and compiling best lists, we research anything and everything the typical shopper would want to know prior to signing up for home internet service. Read our piece on how we review internet providers to learn more about our review process.
If fiber internet service is available in your area, it's probably worth getting, especially if any of the providers listed above is an option. AT&T is easiest to recommend thanks to its high availability, low costs and favorable service terms, but Verizon Fios is a close second with low pricing, high customer satisfaction and lots of perks for signing up. Google Fiber, Frontier Fiber, Kinetic, Quantum Fiber and Ziply Fiber round out the list of ideal options while providers like EarthLink, Optimum and others are worth a look, too, if available in your area.
Fiber-optic internet sends internet signals via thin glass wires either straight to the home, aka FTTH, or to a node just outside the home, aka FTTN. The technology allows higher bandwidth and faster data transmission than any other connection type, and has the unique capability of delivering symmetrical or near-symmetrical download and upload speeds.
Fiber internet uses a different type of modem than DSL or the DOCSIS equipment used for cable. In fact, fiber technically doesn't use a modem at all, but an optical network terminal that performs the same function.
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What is the fastest fiber internet?
Ziply Fiber has the fastest speed tier of any major fiber internet provider with max speeds of 50,000Mbps, or 50Gbps. Many other fiber providers top out at 5Gbps, 2Gbps or 1Gbps.
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Is fiber internet worth the money?
Starting prices for fiber internet plans typically range from $30 to $50 a month, with gigabit service ranging from $60 to $80 a month. While there are cheaper plans available with cable or 5G internet service in select areas, fiber service is likely to come with better speed and connection quality for the price.
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Is fiber the best internet connection type?
Yes. Fiber-optic internet offers speeds and reliability that other internet connection types simply cannot, and you can get it for around the same monthly price as cable internet or DSL service. The one drawback is availability: Fiber-optic service is only available to about 43% of US residents, according to the Federal Communications Commission.
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Will 5G replace fiber-optic internet?
Not likely. While the potential of 5G home internet is promising, it doesn't currently offer the speed or reliability that comes with a fiber-optic connection. That said, the wireless delivery method and rapidly expanding availability make 5G home internet a viable alternative to fiber internet in areas where fiber connections are not yet available.
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When will fiber be available near me?
If fiber hasn't reached your address yet, I'm sorry to say you'll just have to be patient, as providers are actively expanding their fiber networks across the US. You're more likely to see fiber come to your neighborhood if you live in a city or densely populated area, but providers like Windstream and Quantum Fiber show that fiber access in suburban and rural areas is also obtainable.
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Source: cnet.com