Brazilian digital lender Nubank confirmed Friday that a message sent to customers claiming the firm was liquidated by the country's central bank was the result of a one-time operational error.
Nu Holdings, listed in New York, stated the incident is under internal investigation but did not compromise client data protection. The company emphasized that all active licenses remain intact and operations continue safely and stably.
The Brazilian Central Bank explicitly denied issuing any liquidation order. Despite the initial alarm among dozens of users who received the notification via app and email, the lender assures that business continues as usual.