Resolve AI, a startup focused on enterprise infrastructure reliability, has raised an additional $40 million in funding. The investment, led by DST Global and Salesforce Ventures, extends a previous $125 million Series A round. The company’s valuation now stands at $1.5 billion.
Resolve AI offers a software platform designed to investigate and resolve issues within complex production environments. These critical systems host applications essential for daily business operations. The platform analyzes error alerts, identifies configuration changes made prior to incidents, and reconstructs a timeline of events using artificial intelligence.
AI agents within Resolve AI pinpoint the most likely root causes of outages, distinguishing between software code issues and underlying server malfunctions. The platform also provides administrators with technical charts detailing an outage's user impact and offers natural language troubleshooting suggestions.
Beyond issue resolution, Resolve AI assists in optimizing production environments for cost efficiency by identifying workloads suitable for migration to less expensive cloud instances. The platform can also design complex tools like rate limiters, integrating custom code and open-source components.
Major tech firms, including Salesforce Inc. and DoorDash Inc., reportedly use Resolve AI's software. The newly acquired capital will fund the expansion of the platform's capabilities, notably through a new engineering team, Resolve AI Labs, dedicated to developing AI models for analyzing technical data. Founder and CEO Spiros Xanthos emphasized the need for specialized AI in production operations due to their complexity and accuracy demands.