Prosper AI Inc. has raised $30 million in Series A funding led by Andreessen Horowitz. Other investors include Y Combinator and Emergence Capital. The New York-based company, which recently increased its sales fivefold, offers a platform for developing patient-facing voice agents.
The platform automates tasks like scheduling appointments and answering billing questions. Prosper AI's voice agents handle patient inquiries and sync appointment requests with backend systems. The software averages 99% accuracy through embedded quality assurance tools, ensuring reliable service.
Prosper AI claims its solutions can lower administrative costs by over 40% while enhancing the patient experience by minimizing hold times and manual errors. Co-founder Xavier de Gracia emphasizes the need for a unified platform that manages essential workflows to optimize care delivery.
The funding will support the expansion of Prosper AI's engineering and market teams and the addition of features, particularly integrations with electronic health record systems. Other startups, such as Abridge Inc., are similarly leveraging AI to decrease the manual workload in healthcare environments, demonstrating a growing trend in the industry.