During the nail-biting final minute of the NBA's Play-In Tournament, Amazon Prime Video's stream failed, causing viewers to miss key moments of the Charlotte Hornets' overtime victory against the Miami Heat.
The blackout, lasting nearly two minutes, occurred as the Hornets led 125-120 with less than a minute left in overtime. Fans missed crucial game action and a Hornets possession.
A spokesperson for Amazon Prime Video stated the issue was due to a production truck problem and that an internal review is underway.
NBA star LeBron James voiced his frustration on social media, questioning the abrupt cutoff. The NBA's recent 11-year, $76 billion media rights deal includes exclusive streaming rights for the play-in tournament games on Amazon Prime Video.
The Hornets ultimately secured a 127-126 overtime win, advancing to face the loser of the No. 7 vs. No. 8 seed game for a playoff spot.